Servicio Técnico (Info)
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Square Enix European Support Centre Limited Services – COVID-19 Update (Mar. 2021)
Due to the impact of COVID-19 on our day to day lives, Square Enix Europe Support Centre services continue to be provided by our dedicated team of agents from their homes. As such, we are currently only able to provide support via email and chat. Chats can be submitted between 11:00 and 17:00 UK time. Please note that phone support remains unavailable at present. We continue to work as hard as ever to offer you the best possible customer service and we thank you for your patience and understanding. [Date & Time] From Mar. 24, 2020 [Details] Phone support services unavailable [Cause] Reduced support capacity [Affected Services] Square Enix EU Support Centre Phone support -
Important Notice to All Software Token Users (Oct. 21)
If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software token from your account beforehand, this password is required to regain access to your account in the following cases: - You upgrade to a new phone - You lose your phone - You delete the application on your phone You can view your Emergency Removal Password on the top page of the Square Enix account management system (https://sqex.to/fHa) after logging in. If you should find yourself in a situation where you no longer have access to your software token, you can remove it* visiting the following URL and following the on-screen instructions: https://sqex.to/GPE -
Important Information about Account Access Recovery (May. 07)
Important Information about Account Access Recovery If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please be sure to read the following articles. These will either help you resolve the issue or guide you to the relevant help form, from which we will be able to provide assistance more efficiently: Changing your email address or other account details https://support.eu.square-enix.com/faqarticle.php?kid=12862&id=612&la=2 I cannot log in / I have forgotten my ID or password https://support.eu.square-enix.com/faqarticle.php?kid=78823&id=612&la=2
--Hecho por Manuel Tacoronte Largo--